What is the cancellation and refund policy of Coco Drive Ltd?
- No Refund for Cancellation of booking 2 days before the booking date
- 50% Refund for Cancellation of booking 4 days before the booking date
- 75% Refund for Cancellation of booking 6 days before the booking date
2. What are the procedures for car and scooter rental?
Upon delivery, Coco Drive Ltd gives the client a contract, where all the conditions are mentioned, which must be read and signed and we take a deposit which is refundable if no damage is caused. Cars and Scooters are strictly given on rent only to customers having a valid license. Driving in Mauritius is on the left.
3. What are the Safety and Security measures for car and scooter rental?
- Insurance for both vehicle and client
- 2 Helmets per scooter
- 2 Reflecting jacket per scooter
- Scooter / car lock
- New scooter / car will be replaced each 5 years
- Each scooter will be fixed with a locked rear luggage box
- First Aid Kit will be provided for minor injuries for scooter
- Fire Extinguisher for cars
- Reflecting Triangle for cars
4. What are the Maintenance Plan for car and scooter rental?
Regular servicing will be done every 5000km for scooters and 10000km for cars at the agency, as specified by the manufacturer. A maintenance book is available.
5. What are the Emergency Plan for car and scooter rental?
Coco Drive Ltd remains the at the customer’s service 24/7. We provide the client with number of police station, which is 999 and Samu 114. We have a recovery vehicle facility offered to our clients, in case of break down and accidents where we can pick up both our clients and vehicle.
6. What are the procedures for booking an activity/excursion?
After going through our website you can send us an email, drop a message or talk to us on WhatsApp and we will assist you to do your planning.
7. What is the local currency of Mauritius?
The local currency is the Mauritian Rupee (MUR)
8. Are Money Exchange Offices easily available in Mauritius?
Yes. Especially in tourists areas
9. What is the opening time for banks in Mauritius?
Most banks open from 09h00 to 15h00, from Monday to Thursday, and from 09h00 to 17h00 on Friday. Bank facilities are available at the airport during all inbound and outbound flights.
10. What are the emergency numbers in Mauritius?
- Police: 999 / 148
- Ambulance attached to hospitals: 114
- Ambulance attached to private Clinique Apollo Bramwell: 132
- Ambulance attached to private Clinique Fortis Darne: 118
- Fire services: 115
- Coco Drive Ltd 24/7 service: +230 52567032